Terms of service

By accessing, browsing, or making a purchase from Arc Attire, you agree to be bound by the following Terms of Service. Please review them carefully before using our website.

1. General

These Terms of Service govern your use of the Arc Attire website and any purchases made through it.

By placing an order with Arc Attire, you acknowledge and agree to these Terms.

We reserve the right to amend, update, or modify these Terms at any time without prior notice. Any changes will apply to future use of the website and subsequent orders.

2. Website & Product Information

We strive to ensure that all product descriptions, images, pricing, and other information displayed on our website are accurate and up to date. However, occasional errors or omissions may occur.

By using our website, you acknowledge that:

  • Product colours may appear differently depending on your device or screen settings.

  • Sizes, dimensions, and measurements are provided as guides and may vary slightly.

  • All products are subject to availability.

  • Estimated delivery times are provided for convenience and are not guaranteed.

  • Products, promotions, pricing, or offers available on our website may differ from those available through other sales channels.

Arc Attire shall not be held responsible for minor inaccuracies, typographical errors, or reasonable product variations.

3. Orders & Order Acceptance

Submitting an order constitutes an offer to purchase products from Arc Attire.

The ordering process generally includes:

  • Selecting products and adding them to your cart

  • Providing billing, shipping, and contact information

  • Confirming and submitting your order

After placing an order:

  • You will receive an order confirmation via email or other available communication channels.

  • This confirmation does not constitute acceptance of your order.

  • An order is considered accepted only when it has been dispatched.

Arc Attire reserves the right to decline, cancel, or limit any order prior to dispatch, including but not limited to circumstances involving:

  • Product unavailability

  • Pricing or listing errors

  • Payment verification issues

  • Suspected fraudulent activity

  • Incomplete or inaccurate customer information

4. Pricing & Payment

All prices displayed on our website are listed in Pakistani Rupees (PKR) unless otherwise stated.

We reserve the right to:

  • Update or modify prices without prior notice

  • Correct pricing errors when identified

  • Cancel orders affected by significant pricing inaccuracies

Payment must be successfully completed before order processing, except where Cash on Delivery (COD) is offered.

For certain high-value orders, additional verification or advance payment may be requested before shipment.

5. Customer Accounts

If you create an account on our website, you are responsible for:

  • Maintaining the confidentiality of your login credentials

  • Restricting access to your account

  • All activities conducted through your account

Arc Attire will not be liable for losses resulting from unauthorized account access caused by failure to safeguard account information.

6. Shipping & Delivery

Delivery estimates are provided as a general guide and may vary depending on factors such as:

  • Delivery location

  • Courier service performance

  • Weather conditions

  • Public holidays

  • High-volume sales periods

While we aim to dispatch orders promptly, Arc Attire is not responsible for delays caused by third-party courier services or circumstances beyond our reasonable control.

7. Exchanges & Store Credits

Exchanges, replacement requests, and store credits are governed by our Exchange Policy.

Arc Attire reserves the right to refuse any exchange request that does not comply with the conditions outlined in that policy.

8. Intellectual Property

All content featured on the Arc Attire website, including but not limited to:

  • Logos

  • Product photography

  • Graphics

  • Designs

  • Text

  • Branding elements

  • Website content

is the exclusive property of Arc Attire and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, modified, or used for commercial purposes without prior written permission.

9. Limitation of Liability

To the maximum extent permitted by law, Arc Attire shall not be liable for:

  • Indirect, incidental, or consequential damages

  • Loss of profits, revenue, or business opportunities

  • Temporary interruptions in website availability

  • Delays arising from circumstances beyond our control

  • Damages resulting from misuse of our website or products

Our total liability, where applicable, shall not exceed the value of the purchased product giving rise to the claim.

10. Privacy & Data Protection

Your use of our website is also subject to our Privacy Policy, which explains how we collect, store, and process your information.

By using our website, you consent to the collection and use of information in accordance with our Privacy Policy.

11. Contact Information

For questions regarding these Terms of Service, please contact us:

Arc Attire
House 18, Street 5
Eden Palace Villas, Raiwind Road
Lahore 54000, Pakistan

Phone: 0339-8889051
Email: hello@arcattire.store

At Arc Attire, we believe that great products are built on transparency, reliability, and respect for our customers. These Terms are intended to ensure a fair and secure experience for everyone who shops with us.